Governing for Answers

Pillar 04 · Accountability

C3 Agent Charter

Write down what the agent may decide before it decides anything.

Form Document

What it's for

An agent that sends, changes or approves things without a person checking each action carries more risk than one that drafts for review. The charter is the business agreement for one agent: what it is for, what it may do on its own, what it must hand to a person, what it must never do, who checks its work and how to stop it. The technical controls that enforce it live in the agent's permission record (A4).

Every agent rated Medium or High in the use-case register (S1) needs a charter signed before go-live. For Low-tier agents it is good practice.

What you get

  • Decision boundaries What it may do on its own, what it must hand to a person and what it must never do.
  • Human oversight Who checks its work, what they check and what they may do about it.
  • Stopping it Who can stop it, how and when, and the last stop test.
  • Change and sign-off Re-approval when its model, sources or permissions change.

How it connects

One charter per S1 agent; its technical limits live in A4's permission record, its model is checked in S4, and its owners and reviewer come from C1 and C2.

A flavour of the worked example

From the worked example CH-EX-04
What it is forDraft the quarterly commentary for each fund from certified portfolio metrics and the reporting policies
May do on its ownRead certified metrics (S-004) and reporting policies (S-003)
Must hand to a personAny figure that isn't a certified term (M1)
Must never doSend anything outside the firm
Who can stop itAgent owner, use-case owner, governance office or security, without asking anyone

A few fields from one record of the toolkit's worked example, with long text shortened.

Next step

Guided build coming next.

See all the kits

Request access

Ask for access to the guided builds, including this kit's when it is ready.

Your name, email and organisation are kept for up to 12 months so Duncan can reply to your request and, only if you tick the box, email you about Governing for Answers. The internet address the request comes from is used only to count requests a day and is not kept with your details. To withdraw your consent or have your details removed, say so through the comment form on the Toolkits page, giving the email you used.